Ratings & Reviews

Overall Rating

4(228 reviews)98.7% of customers recommend this property

Rating Per Category


Resident Reviews

It is getting better, but there is still room for improvementsubmitted by Guillermo M. - |Recommended: YesThe new administration makes one step in the right direction, another in the wrong one and the last leads no where. Garage was finally cleaned, but nobody supervised the job, so it was very lacking. I keep my spot very clean and ended up dirtier, but still I am happy that overall is more clean now. Corridors where painted, but really there was no need, there are plenty other places which require painting which were left behind like the stairs area. Balcony was painter too, why I have no clue, I have never used the balcony and it wasn't that bad to start with. Toilets were replaced which I gotta say, that was brilliant, I hatted older toilets, these are simply better. Shower heads have been replaced too, this I am somewhat indifferent, no comment here. Although, water coming out smells a little bit and turns my shower sponges blue for some reason. I am thinking about putting some sort of filter to prevent this from happening. Overall apartments are fine, I hate white doors, look so cheap. A place to live is better with wood being wood colored, white wood is simply unnatural. Please paint them brown. Kitchen is neither good nor bad. I does the job, but I would totally pay more for a kitchen with stainless steel appliances. Neighbors are fine, situation has definitely improved. Previously with Parkway police came frequently and people would argue and you could hear fights around. Nowadays this is better, maybe they are now doing a proper background check For the amenities, they are totally useless. Party room is very nice, but I cannot enjoy it because it closes at 6 or something like that and it is closed on weekends, so only the kids who are back home early can enjoy it. Pool is fine, but more often than not the hot tub jacuzzy like thing is not working. They removed the squash room which was one of the only appealing and useful things there and replace it with a room for yoga or something like that. The GYM is very small and I just use the one at my work. One excellent thing these apartments used to have is that they would take care of the packages and there was a neat room with computers were you could browse the web, check your email and print stuff. Now these two amenities are gone and they installed Parcel Pending, which is a good idea, but the problem is that they installed it on the meeting room I just talked about. And the implementation was horrible, they messed up everyone's accounts by creating them for us trying to save us time I guess ended up screwing things up. They put the same address to all residents, so nobody was getting their packages inside the actual Parcel Pending lockers, so I still had to go thru a call with Parcel Pending support to fix the address listed on my account I would imagine everyone would need to do the same and probably many people hasn't They were very strict about not receiving packages too, this led to me missing a package and literally lost 80USD due to poor management during the transition to Parcel Pending. Laundry cards system has improved, it used to fail a lot, but now we have a new machine to put balance on the card and you can select the amount and this is neat. It finally gives a receipt too, so I like this change.
response from property -Thank you for the feedback. We will use this review to help fine tune our amenities and services.
Things are getting bettersubmitted by Jens S. - |Recommended: YesJust moved in recently when the management switched. I am really like what they have done to improve this place and make the community a ton better
response from property -Thank you for your review. We hope that we continue to meet your expectations.
Love the location. Glad to ...Review From Modern Messagesubmitted by Juliene S. - |Recommended: YesLove the location. Glad to see some improvements being made. Upset our animal free building now takes pets Received no notice. Still listed animal free in lease and web page. Carpet in commen areas filthy - need replacement or cleaning Dead branches on trees need trimming. New paint on balconies need 2nd coat do old great doesn't show through , even guests comment on poor job. Office needs to give at least 24 hour notice should be more when major events are occurring. Finding out at 5 00 pm that something is occurring at 8 00 am tbe next day is inexcusable. Broken security doors are not repaired or replaced. Not a safe feeling. Garbage chutes stick open and smell really bad Mechanisms need to be checked and rooms could use air fresheners Enforcement of lease infractions is very poor
My apartment is 7 year old ...Review From Modern Messagesubmitted by S.Ra*@*.Com - |Recommended: YesMy apartment is 7 year old one. Almost all the appliances are old and not working properly. I requested to replace all of them. But maintenance team is only doing minor repairs and they are issues again coming back
Maintenance is too good. Ve...Review From Modern Messagesubmitted by Hemavathy V. - |Recommended: YesMaintenance is too good. Very timely manner. After changing ownership not liking much, no referal bonus, not feeling satisfied after ownership changed
Maintenance has fixed thing...Review From Modern Messagesubmitted by Vijay B. - |Recommended: Yesmaintenance has fixed things in our apartment in a timely manner. Maintenance is the only positive for these apartments. After ownership changed
I have been stay in here fo...Review From Modern Messagesubmitted by Akshat K. - |Recommended: YesI have been stay in here for last 3 years and the community has been pretty good. Earlier this was parkway and now taken over by renew and good changes have been made after that
Very satisfied to be part o...Review From Modern Messagesubmitted by Hemalatha N. - |Recommended: YesVery satisfied to be part of this community, good ameneties, safe. The management is very good and prompt to address any service requests needed.
I moved in at the end of Ap...Review From Modern Messagesubmitted by Lauren P. - |Recommended: YesI moved in at the end of April and it's been great so far Any problems I have were taken care of right away. I am excited about the new updates and remodeling
I'm hopeful with Trilogy's new management planssubmitted by Joanne C. - |Recommended: YesI love the convenience of the location and the new Resident Teamwork we have in place
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
Love this community Honest...Review From Modern Messagesubmitted by Stephanie L. - |Recommended: YesLove this community Honestly I'm so excited that we choose to live here I love the upgrades they have made and the amenities that they offer
The washers need to be repl...Review From Modern Messagesubmitted by Edwin S. - |Recommended: YesThe washers need to be replaced and do not work well. The grills and picnic areas smell and need to be cleaned. The office hours aren't the most convenient.
For the most part, I really...Review From Modern Messagesubmitted by Douglas H. - |Recommended: YesFor the most part, I really like living here. The office and maintenance staff is truly wonderful, super responsive and caring The location and amenities can't really be beat either
Overall stay is good in Re-...Review From Modern Messagesubmitted by Shrikant M. - |Recommended: YesOverall stay is good in Re-New apartments. Near to school, near to 212 freeway, Aldi, Indian Store, Dominoz, Gas station and City Center. Only thing is rent on higher side.
Nice apartments, nice neighborhoodsubmitted by Andrea R. - |Recommended: YesApartments are nice, we have trouble with package delivery and pickup, laundry is maintained only so-so. Neighbors aren't bad for the most part, but lots of kids in the workout room which is awful. Maintenance has been very prompt and good and nice - the refreshing painting projects have been quite inconvenient and poorly communicated, but glad there's interest in keeping things nice and improving. We like living here.
response from property -Thank you for the feedback. We will use this review to help better meet the needs of our valued residents.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "ReNew Eden Prairie", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "ReNew Eden Prairie", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose